Filed with the go memo and maintained for the life of the product. Read it against the calendar: the plan is what was committed, the calendar is what happened, and the revision log at the bottom is the honest bridge between the two.
"Draft the routine overdue-invoice outreach in our tone, and put every account it cannot resolve in front of R. Vaughn with the reason it stopped."
| NON-GOAL | OWNER OF THE LINE |
|---|---|
| Disputes | M. Ellery |
| Bankruptcy | M. Ellery |
| Credit reporting | M. Ellery |
| Legal escalation | Legal |
| New-terms negotiation, incl. the mid-renegotiation wall | T. Brindle, who owns the flag being fresh |
| PHASE | GATE QUESTION | EXIT ARTIFACT | WHAT IT TOOK |
|---|---|---|---|
| Decide | Should this exist, and as what shape? | Go memo, priced alternatives, stopping condition | 2 shapes withdrawn · Agent v1 killed |
| Design | What may it do, and who answers? | Two briefs, approval moment, walls, memory policy | The 20-hours claim · free-text memory |
| Prove | Does the evidence cover the authority? | Eval v3 readout, all-owner signatures | Write-off authority, suspended w/ conditions |
| Observe | Is production what the eval promised? | Six instruments, incident record | Rung 4 refused · kill number retired |
| Operate | Is it still the product we approved? | Revision record, sealed decisions, audits | National accounts revoked in June |
| WK | MILESTONE | EVIDENCE |
|---|---|---|
| –6 | Proposal (Agent v1), February | withdrawn wk 3 |
| 1 | Before-state week logged | Exhibit A |
| 2 | Demonstration; question closes early | T1 |
| 4 | Three prototypes; adjudication; dispositions | T2 |
| 5 | Go memo signed; retirement condition included | Exhibit B · T3 |
| 5–9 | Design: briefs, approval moment, walls, memory | C, D, E · T4 |
| 8–11 | Eval passes 1–3; readiness; the second kill | Exhibit F · T5 |
| 12 | Launch, rung 2 | Exhibit G opens |
| + | Operating year: quarter review, accommodations, restoration, year review | H, I, J, K · T6 |
| CONTROL | AS FILED | STANDING |
|---|---|---|
| Stopping condition (prototypes) | >3 of 12 mishandled by the best → no agent | met at exactly 3 · consumed |
| Retirement condition ("the kill number") | <60% approved-without-edit by wk 8 → retire | retired while comfortably met · replaced, see rev 1.2 |
| Review budget | 90 seconds per draft · a chosen number | standing |
| Escalation cap | ≤25 items/wk to M. Ellery, 5 at random | standing · overflow defers, never absorbs |
| Write-off authority | granted under the floor, walled | suspended wk 11 |
| REV | WHEN | CHANGE |
|---|---|---|
| 1.0 | 2 April | Filed with the go memo. Five non-goals with owners; retirement condition included over objection; costing per 1,000 only, no payback period. |
| 1.1 | Week 11 | AMENDED: write-off authority suspended at the Prove gate; restoration conditions recorded (dispute flag ≤1 business day; four dispute-adjacent cases 10/10). Launch scope: nothing above the break. |
| 1.2 | End of quarter | AMENDED: kill number retired while comfortably met. REPLACED: fresh-eyes disagreement on approved drafts >8% for two consecutive months retires the agent. Rung 4 refused; evidence condition attached. |
| 1.3 | June, operating yr | REVOKED: national accounts, on the cumulative diff. RESTORED: write-off authority, both conditions met, re-confirmed through the authority-delegation audit. Scope declaration re-issued. |